Don’t let them ignore your travel complaint. Here’s how.

It’s complaints season in the travel industry, as Adeodata Czink will tell you. Read more “Don’t let them ignore your travel complaint. Here’s how.”

A little bed problem on my Booking.com reservation

Dorothy Dittmar reserves a room in Paris with two twin beds. But then the hotel backs out of the deal. Does she deserve a refund?
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They want a full refund from Celebration — but do they deserve it?

The Radisson Grand Lucayan Beach & Golf Resort looks like the ideal place for a four-night land portion of a cruise vacation — at least it did to Martin Lambert when he booked a Celebration cruise to the Bahamas recently.
Read more “They want a full refund from Celebration — but do they deserve it?”

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