Kathleen Pierz’s Samsung washing machine only works 60 percent of the time. Yet Samsung refuses to fix it. Why? “Samsung won’t fix my ailing washing machine even though it’s under warranty”
Kip Anderson’s General Electric refrigerator has suffered a catastrophic failure. But she’s not happy with GE’s resolution — and we don’t think we can help her get a better one. “Does the “lemon law” cover a four-year-old refrigerator?”
Patricia Hawkins’s iPhone and iPad are stolen out of a tour van. Who is responsible? “My carry-on bag is gone. Why won’t Road Scholar replace it?”
You may remember my son’s torn up pair of Nike tennies. Less than two months old, they were literally falling apart.
“Nike makes it right for my son”