RENTAL CAR COMPANIES Archives

Marcy Schackne is mad. She recently waited 2½ hours at LAX just to talk to a car rental agent. After completing her paperwork, she inspected three vehicles that were "beyond dirty" before finding one suitable to drive

Car rental rage: Why everyone’s losing it at the counter right now

April 4, 2026March 30, 2026 by Christopher Elliott

Marcy Schackne is mad.

She recently waited 2½ hours at LAX just to talk to a car rental agent. After completing her paperwork, she inspected three vehicles that were “beyond dirty” before finding one suitable to drive

My Enterprise rental car broke down! Do I deserve a refund?

March 2, 2026February 17, 2026 by Christopher Elliott

When John Sand landed in Munich and picked up his rental car from Enterprise, he was ready for a fun-filled European road trip. Instead, he took an unexpected detour that left him without wheels for 36 hours and forced him to navigate a Kafkaesque customer service maze.

Don't Miss a Story!