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REFUND REQUEST

Jane Tabachnick's frustrating experience with a non-working refurbished computer purchased from TigerDirect and Blair Technology showcases the challenges of dealing with responsibility disputes. Despite encountering multiple non-functional replacements, obtaining a refund became a deadlock between the companies. With external intervention, the issue was resolved, leading to a refund for the $213 purchase.

My refurbished computer from TigerDirect doesn’t work. Can I get my money back?

September 6, 2023September 6, 2023 by Christopher Elliott

Jane Tabachnick orders a refurbished computer from TigerDirect. It doesn’t work, and she asks for a refund. Why can’t she get her money back?

Categories Problem Solved
What should you do when an airline overcharges you for luggage?

What should you do when an airline overcharges you for luggage?

July 7, 2023 by Christopher Elliott

Frontier Airlines overcharged Abbey Colville for her luggage on a recent flight from Denver to Detroit. Way overcharged her.

Categories Advocacy, Featured
Krista O'Brien accidentally pays $449 extra for her checked luggage on an Aer Lingus flight. Why won't the airline help her undo the mistake?

I paid Aer Lingus for extra luggage I didn’t need. Can I get a refund?

April 4, 2023 by Christopher Elliott

Krista O’Brien accidentally pays $449 extra for her checked luggage on an Aer Lingus flight. Why won’t the airline help her undo the mistake?

Categories The Travel Troubleshooter
Turkish Airlines surprised this passenger with good news.

You’ll never believe what Turkish Airlines did with this refund request

September 28, 2022March 21, 2018 by Christopher Elliott

After Reza Alborz’s father dies, there’s almost no chance he can fly back to Iran to visit his family. Would Turkish Airlines consider refunding the plane tickets his mother bought?

Read more

Categories The Travel Troubleshooter

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