REFUND ISSUES Archives

When Robert Sharp accidentally makes two nonrefundable car rental reservations on Hotwire, he assumes the company will cancel one for him. But it doesn't.

I accidentally booked two rental cars on Hotwire. Can I get my money back?

January 19, 2024January 3, 2023 by Christopher Elliott

When Robert Sharp accidentally makes two nonrefundable car rental reservations on Hotwire, he assumes the company will cancel one for him. But it doesn’t. Can he drive two cars at once?

She booked the wrong airport. Can she get a refund?

I booked the wrong airport — can I get a refund for my American Airlines ticket?

January 19, 2024December 14, 2022 by Christopher Elliott

Judy Lambert files an insurance claim with Chase Sapphire after canceling a snorkeling trip. Months later, she's still waiting for her $15,194

Hey Chase Sapphire Reserve, where’s my $15,194?

January 19, 2024December 5, 2022 by Christopher Elliott

Judy Lambert files an insurance claim with her Chase Sapphire Reserve card after canceling her snorkeling trip to Cuba. But four months later, she’s still waiting for her $15,194 check. Will she ever see the money?