Diane Downs wants to change her flight after the location of her son’s promotion ceremony changes. Why does she have to fork over an extra $150? “A $150 fee to redeposit my miles? C’mon, American Airlines”
If you’re a card-carrying frequent flier, you probably already know that several airlines – including American Airlines, Delta Air Lines and US Airways – charge $150 to redeposit frequent flier miles into your account.
But Anne Isaacson thought she might be able to talk herself out of the fee when she phoned United Airlines to book a first-class airline ticket. After all, she paid $4,300 for it, and figured that as a courtesy, the airline would let the surcharge slide for some unused miles she wanted to put back into her account for a different flight.
She thought wrong.
“The agent said she couldn’t waive the fee,” says Isaacson. “She said she understood my outrage.”
“That’s ridiculous! What’s with this $150 fee to redeposit my frequent flier miles?”