If you’ve been watching our monthly complaint numbers and wondering, “How much worse can it get for American Airlines?,” here’s your answer: much worse.
Read more “In another record month, American Airlines complaints double”
Jim Jacobs’ Dish hardware isn’t working. He’d like the company to fix it or let him out of his contract. Why won’t it?
Read more “Dish says I can record two shows at once. So why can’t I?”
You may have noticed that the Transportation Security Administration, the agency charged with safeguarding America’s transportation systems, has a thing for video.
Last week, when it was accused of taking a passenger’s child during screening, TSA released footage of the woman that shows it never happened. And yesterday, it posted images of Rep. Jason Chaffetz’s screening incident at Salt Lake City International Airport (scroll down for the videos). The congressman had reportedly gotten into a verbal scuffle over the agency’s use of full-body scanning technology.
Read more “Smile! The TSA is taping you — and here’s what you need to know about it”
All this talk of higher airfares begs for some perspective. The Bureau of Transportation Statistics just released its latest airfare data, which showed a record drop in ticket prices.
The government’s numbers are pretty jaw-dropping: Domestic air fares plummeted 9.1 percent in the first quarter of 2009 from the fourth quarter of 2008, the biggest quarter-to-quarter fall on record.
Here’s the full report.
Read more “Domestic fares plunge 9 percent: “biggest quarter-to-quarter drop on record””