Peter Kuhmerker was set for the vacation of a lifetime — a nine-day Ireland tour from Dublin to Killarney booked through Great Value Vacations. As a precaution, he even purchased a “cancel for any reason” travel insurance policy through the company. Read more “5 things you must do before you file your travel insurance claim”
Tag: READ
Hilarious exchange with Hotels.com makes you wonder: Is anyone reading your complaints?
Reading comprehension is one of the foundations of primary education. (I ought to know. My eight-year-old struggles with his reading assignments from time to time.) But you’d expect a full-grown employee to actually take the time to read and understand something like a complaint email, right?
So would Ned Uyeno, who recently tried to cancel his Hotels.com room in Japan. When the site refunded only one of his rooms, it set off a chain of events that Uyeno is having a hard time comprehending.
Me too.
Read more “Hilarious exchange with Hotels.com makes you wonder: Is anyone reading your complaints?”