Rachel Cabarcas’s timing isn’t the best. No, not because she has an expired awards problem she’s sharing with us today, but because if she’d waited a little longer, then this probably wouldn’t have been a problem.
And what, exactly, is the problem? Her Southwest Airlines Rapid Rewards are no longer valid, and she’d like them back.
As some of you probably know, Rapid Rewards no longer expire. But they used to.
“Is this enough compensation? My Rapid Rewards expired and I can’t get them back”