Sears refrigerator delivery problem: Can I get a refund?
Jonathan Schlefer has a delivery problem with his new Sears refrigerator. Despite repeated promises, the company won’t deliver it. Can he get his money back?
PROBLEM
That’s absurd! FedEx can’t delete my account
What should you do if FedEx can’t delete your account? It happened to one of our readers. Here’s how we solved the problem.
Help! My HP Envy doesn’t work. Can I get a replacement or a refund?
The touchscreen on Satoaki Omori’s new HP Envy laptop doesn’t work, and the computer has been discontinued. Can he get a full refund — or a replacement?
My Allstate Rewards gift card didn’t work on my Princess cruise
David Marsh encountered a frustrating problem while on his Princess Cruise – his Allstate Rewards gift card, worth $1,800, didn’t work. Both the cruise line and Allstate Rewards blamed each other for the issue, leaving David stranded in the middle.
Did Sprint break its “buyback” promise?
Sprint offers Sarah Gagliardo a refund on her cell phone after she cancels her service. But now it’s refusing, saying she’s not a current customer. Can it do that?