Just after he rents a minivan from Avis, Michael Thomas has an accident. He thinks he’s covered by rental insurance through his credit card. Turns out, things are a lot more complicated. “I had insurance for this Avis rental. How can I still owe $8,000?”
Paula Wineland books tickets to “The Greatest Show on Earth” and then realizes that she has made the booking for the wrong date. Can we help her change the date? “I booked the wrong date for “The Greatest Show on Earth.” Can you fix this?”
It didn’t take the latest string of viral videos to convince Cynthia O’Leary. There was no need to see the near-riot at Fort Lauderdale-Hollywood International Airport or the passengers brawling on a flight at Burbank Bob Hope Airport. “Will the rash of recent viral videos have a lasting impact on airline regulation?”
Your holiday wish list is a distant memory by now, which is just as well, because you’re probably not getting what you wanted from the travel industry in 2016.
“Travel upgrades we’d like to see in 2016”