PASSENGER COMPLAINTS Archives

Have you noticed all the kids at the airport lately? Not so long ago, you could only find them at the terminal playground areas or the gates, where their parents kept a watchful eye on them. But no longer.

Free-range kids are becoming a problem at the airport. What’s the solution?

August 10, 2024April 28, 2024 by Christopher Elliott

Have you noticed all the kids at the airport lately?

Not so long ago, you could only find them at the terminal playground areas or the gates, where their parents kept a watchful eye on them. But no longer.

What should you never do before boarding a flight? Here's a rundown of the worst passenger behaviors.

Are you a rude passenger? Here’s what to do before you board — and what not to do

February 19, 2024April 17, 2017 by Christopher Elliott

It’s the complainers that make travelers such as Randall Kessler complain — specifically, the folks who shuffle around the airport waiting area, griping about something over which neither they nor their airline has any control.

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