When Aer Lingus canceled Thomas Bedsole’s flight from Indianapolis to Dublin during the pandemic, it quickly offered him a voucher for $2,484 — and he quickly accepted. But almost four years later, the Aer Lingus flight voucher doesn’t work — and the airline won’t help him.
Does Air France still owe Gilda Souza $23,577 after the airline canceled her flights during the pandemic? After all, she allowed her ticket credit to expire. Can she still get a pandemic refund?
If you think customer service is a joke, you’ve probably been traveling recently.
Keith Dawe has been waiting since 2020 for Expedia to refund his airline tickets. But neither the online agency nor his airline can find the missing money. Where is it?
British Airways lost Louis Hyman’s airline ticket. The airline canceled his flight and promised him a ticket credit or refund. Where is it?
Elizabeth Moeck bought tickets for the David Foster Hitman Tour in 2019, but the performance was canceled because of the pandemic. Why won’t Ticketmaster refund her tickets?
David Marsh encountered a frustrating problem while on his Princess Cruise – his Allstate Rewards gift card, worth $1,800, didn’t work. Both the cruise line and Allstate Rewards blamed each other for the issue, leaving David stranded in the middle.
Michelle Sprekelmeyer is chasing down a missing $1,632 Hotels.com refund from the early days of the pandemic. What’s taking so long?
The pandemic created massive refund delays that are still affecting passengers today. So why are cruise refunds dragging on? And can you make them go faster?
