PACKAGE Archives

Sue Maier's sister sends her luggage to London via UPS, but the package misses her by a day. Can she get her money back for the shipping costs?

UPS missed my delivery. Can I get a refund?

March 16, 2024March 8, 2024 by Christopher Elliott

Sue Maier’s sister sends her luggage to London, but UPS misses the delivery by a day. Can she get her money back for the shipping costs?

Gladys Martin's Expedia vacation package is missing two key components. Should she have to pay for its mistake?

An empty vacation package from Expedia

January 26, 2024April 11, 2014 by Christopher Elliott

Bob McIntyre and his wife have just suffered through the worst meal ever at a struggling winery. Can they get their money back?

Hey Travelzoo, you call that a winery tour and gourmet lunch?

January 23, 2024September 12, 2013 by Christopher Elliott

Bob McIntyre and his wife have just suffered through the worst meal ever at a struggling winery. Can they get their money back?

Matt Solum signed a two-year contract with DirecTV, was told his new customer credits wouldn't be affected by a package change.

The mystery of the reappearing $400 cancellation fee

January 23, 2024May 23, 2013 by Christopher Elliott

Matt Solum is facing a $400 cancellation fee for a DirecTV package he doesn’t want, and believes he shouldn’t have to pay for. Is there any way to get it removed?

For just $1,749, Judy and her fiancé could fly to Florida and enjoy a three-day Caribbean “cruise and stay” package, it's a scam.

Is this a scam? A vacation package never received

January 22, 2024February 12, 2013 by Christopher Elliott

The offer looked like an incredible bargain. For just $1,749, Judy Citko and her fiancé could fly from California to Florida and enjoy a three-day Caribbean “cruise and stay” package.

Don't Miss a Story!