Airberlin changed my flight and added a 19-hour layover

Stella Clark is traveling through Europe when she receives an alert of a schedule change to her upcoming Airberlin flight — one that turns a four-hour jaunt into a 29-hour overnight journey. Why won’t the airline allow her to cancel this unpleasant itinerary? Read more “Airberlin changed my flight and added a 19-hour layover”

I fainted at the airport, and then I lost my vacation

When Beth Langston faints at the airport and is taken to the hospital, her nonrefundable trip to London is the first casualty. Is her refund DOA? Read more “I fainted at the airport, and then I lost my vacation”

How refundable is your nonrefundable ticket?

Everything is negotiable, even a nonrefundable airline ticket. Consider what happened when Ryan Duffy developed complications from brain surgery, which forced him to cancel his American Airlines flight from Charleston, S.C., to Las Vegas.
Read more “How refundable is your nonrefundable ticket?”