Scarlett Kelly paid for a vacation rental in Paris through Booking.com, but she never got to stay in it. Booking.com wants to keep her money on what appears to be a technicality.
Latonya Holloway calls Uber for a pickup. But when it doesn’t show up, she’s charged anyway. Is there any hope for a refund?
I prefer to stay out of the crossfire in my line of work. Yet I find myself in that situation with some regularity.
Renee Delk insists a Terminix technician didn’t visit her home. Terminix’s records say otherwise. So who’s right?
Ifti Qadir’s case against the Royal San Marco & Suites Hotel and Orbitz seemed like a slam-dunk when it crossed my desk recently. He’d paid $1,307 for two rooms, for a total of three nights.
