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Elliott Report

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NEW TICKET

Johnna Keen's story of her return flight is a cautionary tale about ticket change fees and airline logic. But mostly, it shows that people don't trust anything they see anymore, when it comes to travel. And that could be an even bigger problem.

If Expedia says your return flight costs $1,668, believe it. Otherwise this could happen to you.

January 31, 2024January 18, 2018 by Christopher Elliott

Johna Keen’s story of his return flight is a cautionary tale about ticket change fees and airline logic. But mostly, it shows that people don’t trust anything they see anymore, when it comes to travel. And that could be an even bigger problem.

Categories Case Dismissed

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