Stanislaw Tokarski / Shutterstock.comGoogle Plus doesn’t like David Books’ name. And now it’s stopped listening to his requests for a social media account. Is there anything he can do to get the company’s attention?
Question: Could you possibly help me with an issue that continually keeps popping up for me. Because of my name — Books — I keep getting denied the right to set up an account with Google Plus, Google’s social network.
I have used Google’s email service for years under my legal name, but when I tried to set up a Google Plus account, I was denied because of my name violating their name policy. I sent a copy of my driver’s license, but was still denied.
There is no way to appeal the denial. I might have a better chance if I could send Google my Facebook credentials, but I have the same problem there. I can’t establish a Facebook account because of (you guessed it) my last name. Read more “Google Plus says my name is not allowed — now what?”
Heather Matinde’s problem is fairly common, but when it happens to you, it can sure seem like the end of the world. She’d just paid a small fortune for airline tickets from Los Angeles to Brussels on Expedia, only to discover a serious problem with her sons’ reservation.
Each boy had each others’ middle names on their tickets, and the airline was balking at making a correction. Unfortunately, Matinde didn’t reach out to Expedia and the airline, Jet Airways, within 24 hours and — you guessed it — the airline was refusing to fix the names. Read more “Help, the names on my kids’ airline tickets are wrong — what should I do?”
Getting a ticket name change can be an uphill climb. / Photo by ykanazawa1999 - FlickrAnd now, a little story about names, online travel agencies, airlines and the TSA.