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NAME

Hello, Dummy! Comcast calls its customers more shocking names

January 29, 2024January 30, 2015 by Christopher Elliott

The most shocking thing about a revelation that a Comcast employee changed a customer’s name to “a**hole” was how shocked everyone was.

Categories Commentary
Google Plus doesn't like David Books' name. And now it's stopped listening to his requests for a social media account.

Google Plus says my name is not allowed — now what?

January 23, 2024September 19, 2013 by Christopher Elliott

Google Plus doesn’t like David Books’ name. And now it’s stopped listening to his requests for a social media account. Is there anything he can do to get the company’s attention?

Categories Problem Solved
And now, a little story about names, online travel agencies, airlines and the TSA.Are you still with me? Good.

“It sounds like criminal activity to me”

January 22, 2024May 22, 2012 by Christopher Elliott

And now, a little story about names, online travel agencies, airlines and the TSA.

Categories Commentary
One thing travelers love about an airline like Southwest is that it goes against the grain. When airlines charge baggage fees, it doesn't.

Can this trip be saved? I paid for the ticket — where’s my credit?

January 20, 2024July 18, 2011 by Christopher Elliott

One of the things travelers love about an airline like Southwest is that it goes against the grain. When other airlines charge baggage fees, it doesn’t. When they impose change fees, it doesn’t. When they have assigned seats, Southwest refuses.

Categories Commentary
Why can’t you change the name on your airline ticket? Chayaron Hantalom wants to know. Last month, he booked tickets to fly.

No, your airline ticket isn’t transferrable, and here’s why

January 20, 2024March 16, 2011 by Christopher Elliott

Why can’t you change the name on your airline ticket?

Categories Commentary

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