Codeshare confusion: Whose baggage policy applies to my flight?

Codesharing, or allowing multiple airlines to sell tickets on the same flight as if it were their own, can lead to a lot of confusion. And it’s more than just a matter of, “What flight am I on?”

Consider what happened to Abhijeet Utturkar, whose family had tickets to fly from Mumbai to Tulsa, Okla., on flights booked through American Airlines but operated by American Airlines and Jet Airways.

I was looking at the baggage allowances for the trips and found out that AA.com lists only one checked bag for free and charges $50 for second bag for travel to/through/from India and Europe.

It also has exceptions to the policy, in which it states that one and/or two bags can be checked for free if the flights are operated by a codeshare partner carrier other than American Airlines, Amergican Eagle and American Connection. Then the operating carrier charges will apply.

Here are American’s baggage allowances and Jet Airways’ baggage allowances, in case you’d like to follow along at home.

Utturkar wants to know: Who’s baggage allowances really apply?
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British Airways will offer compensation to fat-finger customers

balogoIf you booked a British Airways ticket from North America to India between 6:30 p.m. and 8:30 p.m. last Friday evening, you already know the bad news: Your trip has been canceled.

But this morning, there’s some good news. The airline is planning to compensate customers who were affected by this fare error, and at least one online travel agency is offering more than just an apology.
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