Offered a reward but ended up with a monthly “membership” fee

What’s this offer of “Dermallo” from the Delta.com site? Pat Morin wants to know. So will you. 
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I need help un-joining a travel club

The letters between Michael Lefelstein and Island Trader Vacations are increasingly desperate.

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Oops, I didn’t mean to sign up for AAA — how ’bout a refund?

Like millions of other Americans, Yvonne Chan is planning a road trip this summer. She and a friend decided it might be a good idea to get a AAA membership — they’re both students — so they signed up through the organization’s site.

And that’s the problem. They both signed up at the same time. Only one of them meant to become a member, but because of crossed wires, they both ended up with memberships.

Which is where Chan’s trouble started.
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