Marriott Issues Archives

Louise Panicali's husband receives a $1,000 Marriott gift card for doing a good deed. But the card doesn't work. Will Marriott do a good deed by fixing the problem?

Help, my $1,000 Marriott gift card is invalid!

January 19, 2024February 14, 2023 by Christopher Elliott

Can you get your Marriott Bonvoy points back if your vacation rental isn't up to up to par? It's not easy, but it can be done.

This rental is uninhabitable! I want my Marriott Bonvoy points back

January 21, 2024September 5, 2022 by Christopher Elliott

Marriott cancels Cindy Tomlinson's reservation at TownePlace Suites New York/Chelsea but won't rebook her at another hotel. Was it something she said?

Help! Marriott canceled my reservation and then went silent

January 21, 2024February 21, 2022 by Christopher Elliott

Marriott cancels Cindy Tomlinson’s reservation at TownePlace Suites New York/Chelsea but won’t rebook her at another hotel. Was it something she said?

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