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LYFT

Jared Hakimi finds a $150 charge on his credit card after a Lyft ride. Is that allowed -- and will the charge stick?

Lyft surprised me with a $150 cleaning charge. Is that allowed? 

July 18, 2024March 6, 2024 by Christopher Elliott

Jared Hakimi finds a $150 charge on his credit card after a Lyft ride. Is that allowed — and will the charge stick?

Categories The Travel Troubleshooter
Alec Nowers wants Uber to refund his $100 credit, but the company won't help him. Can he get his money back?

Uber owes me $100. Can you help me get it back?

February 23, 2024October 23, 2023 by Christopher Elliott

Alec Nowers wants Uber to refund his $100 credit, but the company won’t help him. Can he get his money back?

Categories The Travel Troubleshooter
Debbie Kim is shocked to find a $150 charge from Lyft on her credit card. What did she do -- and is there a way to undo it?

Lyft charged me $150 for mud stains in a car. But I didn’t do it!

January 19, 2024March 13, 2023 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Lyft surprises So Do with an $80 charge after a recent ride. The driver claims she damaged the car. But she says it wasn't her. How does she prove her innocence?

Lyft charged me $80 for damage to a car. But it wasn’t me!

March 6, 2024February 22, 2023 by Christopher Elliott

Lyft surprises So Do with an $80 charge after a recent ride. The driver claims she damaged the car. But she says it wasn’t her. How does she prove her innocence?

Categories The Travel Troubleshooter
Lyft charged me $80 for spilling a drink. But there was no drink!

Lyft charged me $80 for spilling a drink. But there was no drink!

January 19, 2024February 5, 2023 by Christopher Elliott

Lyft charges Peter Leung $80 for spilling a drink in one of its cars. But he says he didn’t drink anything. Does he still have to pay?

Categories Problem Solved
Svetlana Milina receives a surprise $80 cleaning bill from Lyft after a seven-minute ride. But Lyft won't tell her what she did to deserve it. 

Can you help me with this $80 cleaning charge from Lyft?

November 24, 2024December 5, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Man lighting cigarette.

Lyft charged me $150 for cigarette burns. But I don’t smoke!

March 6, 2024October 5, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
It's no exaggeration that Uber, Lyft and other ridesharing companies have completely rewritten the rules of ground transportation. But what exactly are those rules?

The ultimate passenger guide to ridesharing in 2025

December 12, 2024September 26, 2022 by Christopher Elliott

It’s no exaggeration that Uber, Lyft and other ridesharing companies have completely rewritten the rules of ground transportation. But what exactly are those rules?

Categories Ultimate Consumer Guides

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