Lyft surprised me with a $150 cleaning charge. Is that allowed?
Jared Hakimi finds a $150 charge on his credit card after a Lyft ride. Is that allowed — and will the charge stick?
LYFT
Uber owes me $100. Can you help me get it back?
Alec Nowers wants Uber to refund his $100 credit, but the company won’t help him. Can he get his money back?
Lyft charged me $80 for damage to a car. But it wasn’t me!
Lyft surprises So Do with an $80 charge after a recent ride. The driver claims she damaged the car. But she says it wasn’t her. How does she prove her innocence?
Lyft charged me $80 for spilling a drink. But there was no drink!
Lyft charges Peter Leung $80 for spilling a drink in one of its cars. But he says he didn’t drink anything. Does he still have to pay?
The ultimate passenger guide to ridesharing in 2025
It’s no exaggeration that Uber, Lyft and other ridesharing companies have completely rewritten the rules of ground transportation. But what exactly are those rules?