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Elliott Report

Elliott Report

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letter

It offers several other options, including small-claims court or a credit-card dispute, as possible alternatives.

3 sweet lies you should thank a company for

January 26, 2024December 4, 2013 by Christopher Elliott

As far as rejection letters go, the one I almost never use is unfailingly polite.

Categories Problem Solved
It was just a matter of time before corporations created the perfect form letter, capable of fooling a veteran consumer advocate. Or you.

Is your complaint being “form lettered”? Here are three ways to tell

January 23, 2024June 26, 2013 by Christopher Elliott

It was just a matter of time before corporations created the perfect form letter, capable of fooling a veteran consumer advocate. Or you.

Categories Problem Solved
She had a run-in with a TSA agent recently after trying to opt out of a full-body scan, and sent a complaint letter to the agency.

Is anyone really listening to your TSA complaints?

January 23, 2024May 22, 2013 by Christopher Elliott

With only a few weeks left to leave your comments about the TSA’s controversial passenger screening methods, here’s a question worth asking: Is anyone listening?

Categories Security
I've written about Virgin America several times in the recent past, and have even had a chance to fly with it.

You said it: Virgin America is “thinking outside the box”

January 20, 2024March 27, 2011 by Christopher Elliott

I’ve written about Virgin America several times in the recent past, and have even had a chance to fly with it.

Categories Commentary

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