Why won’t Best Buy let me return this lemon?

Katherine Szczerbinski’s Lenovo laptop is a lemon. Can she get the manufacturer — or Best Buy — to fix it? Read more “Why won’t Best Buy let me return this lemon?”

What should I do with all of these Lenovo cases?

Note: Today marks the beginning of a new journey, as Elliott becomes a general consumer advocacy site. This feature is being renamed “Should I Take This Case?”

It’s like an old Twilight Zone episode.
Read more “What should I do with all of these Lenovo cases?”

Help, my Lenovo laptop is cursed

Santosh Thakur’s laptop is plagued by problems. He wants Lenovo to take it back. Why won’t it?
Read more “Help, my Lenovo laptop is cursed”