Stacey Hopkins pays half a month’s rent after a new owner moves into the building and changes the due date for rent checks. But now she’s being charged a late fee. What’s going on?
When Stephen Oualline and his daughter arrived at the gate in Kona, Hawaii, for their Alaska Airlines trip San Diego, they were told that the plane had already departed. After a rebooking and an unplanned overnight in Oakland, Calif., Oualline wanted the airline to reimburse him for the money he spent to get them home, but it refused. Now he wants us to help him — but can we?
Deborah Glotzer showed up for her recent Delta Air Lines flight from Boston to Seattle. Her flight crew didn’t.
I recently was inspired by my wife (who often inspires me). Unfortunately, this inspiration took place during a frantic phone call as she was stuck on the highway, 20 minutes before her plane’s scheduled departure. This flight was the only one that would have enabled her to make it in time for a business meeting.
Don’t miss the boat.
If you do, you could end up on this site, your story discussed and dissected in front of tens of thousands of readers.
When Charles Whitmore returned his Dollar rental to the Fort Lauderdale, Fla., airport location less than 24 hours after it was due, he expected to pay a penalty. But $246? That must be some kind of mistake.
The case came in on a Saturday afternoon, just as a brutal winter storm descended on the East Coast. Richard Pryzeki reported that his son and family were stuck on the Carnival, which was trying to dock in Tampa. Could I help them?
When Douglas Molander got stuck in Bangkok traffic on his way to the airport, he was worried about making it in time.
United’s early morning departure from Orlando to San Francisco is one of the more gruesome flights in the U.S. Orlando International Airport is big, the security lines are long, and there are many infrequent fliers, especially families.
Talk about a late bill. Six months ago, Les Baker rented a car from Dollar Rent A Car in St.
Have hotel chains turned to airline tactics by charging ridiculous fees, such as early departure and late check-out fees? And
It’s not every day that you hear from a real American hero like Chuck Yeager. Yes, the Chuck Yeager. It turns out he and his wife, Victoria, catch my syndicated column in The Sacramento Bee.
I’m a big fan of Southwest Airlines, but the latest Transportation Department report card isn’t.
… American Airlines, according to a report released late today by FlightStats. Less than two-thirds of its flights — 64.55 percent — were considered on-time. An eye-popping 16.20 percent of its flights were more than 44 minutes late.