Stacey Hopkins pays half a month’s rent after a new owner moves into the building and changes the due date for rent checks. But now she’s being charged a late fee. What’s going on? “A late fee? But I paid my rent on time!”
Don’t miss the boat. “Should cruise lines take a hard line on late customers?”
When Charles Whitmore returned his Dollar rental to the Fort Lauderdale, Fla., airport location less than 24 hours after it was due, he expected to pay a penalty.
But $246? That must be some kind of mistake.
That’s what our advocacy team thought when his case arrived. And it was.
“Another $246 for a late rental? This must be some kind of mistake.”
The case came in on a Saturday afternoon, just as a brutal winter storm descended on the East Coast. Richard Pryzeki reported that his son and family were stuck on the Carnival Paradise, which was trying to dock in Tampa. Could I help them?
“The story of a slow boat, a missed plane and a $200 change fee”
Talk about a late bill.
Six months ago, Les Baker rented a car from Dollar Rent A Car in St. Louis. The car experienced a “mechanical problem” and wouldn’t start. Now, the car rental company wants him to pay $808 for alleged damage to the vehicle.
If he doesn’t pay up, it threatened to report him to a collection agency.
“Six months later, Dollar wants me to pay $808”