Did Sudheer Anumula make an unauthorized modification to his new iPhone 8? And what, pray tell, is an unauthorized modification in the first place?
Read more “Who made an unauthorized modification to this iPhone?”
Gerald Golden upgrades to an iPhone 7, with the promise that it will be “free.” It’s not. Can he get the company to do the right thing? Read more “I thought we had a deal, AT&T. So where is my credit?”
After Diane McMillian’s iPhone 4 freezes, a Sprint employee convinces her to upgrade to a new phone and a more expensive plan. But it’s not what she expects. Can this upgrade be undone?
Read more “iPhone freeze problem leads to big rate increase”
I thought I was upgrading my iPhone a few months ago. But that’s not all that got upgraded.
Read more “What to do when a product falls short of your expectations”
If you don’t think technology can improve your trip, meet Judy Williams. When she and her husband recently checked into the Radisson Blu Hotel in Zurich, a clerk asked them to sign the dotted line on a room rate hundreds of dollars higher than their online confirmation.
Read more “Want a better trip? Pack these smartphone apps”