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IPHONE

With airlines cracking down on luggage, travelers are facing rising fees and stricter enforcement, leading to a new phenomenon: luggage rage. From lost bags to exorbitant fees, passengers are increasingly frustrated. Incidents of rage are on the rise, with some travelers going as far as mutilating their luggage to avoid penalties. As airlines continue to tighten their policies, the situation is only expected to worsen. Will you keep your cool, or will luggage rage get the best of you?

Do you have luggage rage? Here’s how to know — and what to do about it

May 12, 2025September 29, 2024 by Christopher Elliott

If you’ve ever struggled to squeeze your carry-on luggage into a ridiculously tiny overhead bin, or had to repack your bag because it was too heavy, or just lost your luggage, then you may already know luggage rage.

Categories On Travel
Summer 2024 left many travelers regretting their vacation choices. From booking the wrong airlines to overstuffing itineraries, the mistakes were costly. I learned the hard way—overpaying for an airfare that drained my budget. And what about that missed opportunity to visit an iconic spot? With the new iPhone in hand, these regrets could have been avoided with better planning and advice from a travel pro. Don’t let these mistakes ruin your next vacation. Plan smarter for the upcoming seasons.

Summer’s over. What are your top vacation regrets?

October 10, 2024September 15, 2024 by Christopher Elliott

Flying a budget airline. Staying at a bad hotel. Traveling with the wrong people.
Vacation regrets, you may have a few for the summer of 2024. More than a few, actually.

Categories On Travel
Leah Davidson faced a frustrating situation when she returned her iPhone 11 to a third-party seller on Amazon. Despite having a receipt proving her package was delivered, the seller claimed the box was empty and refused to refund her $319. Amazon's AI-driven customer service only complicated the matter, bouncing her between departments without resolution. It wasn't until a human finally reviewed her case that she got her money back, leaving the mystery of the missing phone unsolved.

I returned my iPhone, but Amazon is charging me for it. Is that fair?

November 1, 2024September 13, 2024 by Christopher Elliott

Leah Davidson returns her iPhone 11 to a third-party seller on Amazon. But the seller claims the box is empty. Does she still get her money back?

Categories Problem Solved
For seasoned travelers like Rasa Urbonaite, safety comes first. Rasa relies on her iPhone, not just for directions or social media updates, but for something far more crucial: the Allianz travel insurance app. With real-time alerts and emergency assistance at her fingertips, her travel insurance app becomes a lifeline. These apps, including popular ones like Faye and Allianz's Allyz, offer everything from medical help to local safety warnings. Could your travel insurance app be your next essential travel companion?

Can a travel insurance app really keep you safer? Here’s the surprising answer

May 3, 2025September 7, 2024 by Christopher Elliott

A travel insurance app may be the last place you’d look when you’re concerned about safety. But for experienced travelers, it is becoming a first stop.

Categories Safe Travels
When Loc Nguyen ports three phones to AT&T, the wireless carrier offers him a fourth line for just $1 a month. But it never follows through and now he has to pay a total of $500. How can he fix that?

AT&T offered him an iPhone 11 for $36, but now he’s paying $500

January 21, 2024July 4, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
What can you do when your AT&T bill is wrong? You have several options for fixing your bill and getting all your money back. Here they are.

My AT&T bill is wrong. How do I fix this $499 mistake?

January 21, 2024June 21, 2022 by Christopher Elliott

… Read more

Categories Commentary
After Diane McMillian's iPhone 4 freezes, a Sprint employee convinces her to upgrade to a new phone and a more expensive plan.

iPhone freeze problem leads to big rate increase

August 2, 2024January 22, 2015 by Christopher Elliott

After Diane McMillian’s iPhone 4 freezes, a Sprint employee convinces her to upgrade to a new phone and a more expensive plan.

Categories Problem Solved
Sprint promises it will unlock Bill Fuller's iPhone. Why won't it?

Sprint said it would unlock my phone – did it break its promise?

January 26, 2024December 5, 2013 by Christopher Elliott

Sprint promises it will unlock Bill Fuller’s iPhone. Why won’t it?

Categories Problem Solved
I'm at a dead end and feel I have been tossed aside by the corporate giant that is Verizon in hopes that I will just become mute.

Help, I’ve reached a dead end with my Verizon iPhone

January 22, 2024February 14, 2013 by Christopher Elliott

No matter what Jim Howell tries, he can’t seem to get his Verizon iPhone to work. Should the wireless carrier let him out of his contract?

Categories Problem Solved

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