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INSURANCE CLAIMS

Travel insurance won't pay for my flight delay

Help! Travel insurance won’t pay for my flight delay

January 30, 2026December 31, 2025 by Christopher Elliott

When Christine Porter’s flight delay strands her for 25 hours, her travel insurer balks at paying a $270 claim. After five months of bureaucratic warfare, she’s no closer to a resolution. 

Categories The Travel Troubleshooter
Adrianna Gatlin was billed $2,450 for her daughter’s care after Pediatrix failed to send the right claim forms to her health share group, Medishare. Months of delays led to collections — but she was covered. What can you do when a provider refuses to help process your medical claim?

I have a $2,450 bill from my medical provider. But I’m covered!

October 31, 2025October 31, 2025 by Christopher Elliott

Adrianna Gatlin is facing a $2,450 debt after Pediatrix Medical Group bills her directly for medical services. Why didn’t it send her the correct form to process her claim?

Categories Problem Solved

We canceled our Canadian vacation. Why is our travel insurance claim delayed?

January 10, 2026May 19, 2025 by Christopher Elliott

Last year, Liesel Dreisbach-Williams and her husband, Roger, planned an epic adventure from Vancouver to Toronto by train. But when Roger’s health took a turn for the worse, the adventure turned into an epic misadventure — an endless series of emails with MSH, their travel insurance company.

Categories Advocacy
When James Cottrell bought travel medical insurance for his North Atlantic cruise, he never expected to need it. But when his wife fell ill and ended up with a $6,914 medical bill, he found himself relying on GeoBlue. Despite promises of a 30-day payout, six months passed with no reimbursement. Cottrell's persistent follow-ups led him to file a complaint with the Massachusetts Division of Insurance. His case highlights the differences between travel insurance and travel medical insurance and provides crucial tips for expediting claims. Will GeoBlue finally pay? Find out how he resolved it.

Their North Atlantic cruise ended in the hospital. Why won’t travel medical insurance pay their $6,914 claim

November 9, 2025August 12, 2024 by Christopher Elliott

When James Cottrell bought travel medical insurance for himself and his wife for their North Atlantic cruise last summer, he never expected to use it. But if he had to, he was confident his GeoBlue travel medical plan would be there for him — and that it would pay his claim promptly.

Categories Advocacy
After Stanley Wales cancels his diving trip to Bonaire, he files a travel insurance claim with TripMate. What's taking it so long to respond?

He canceled his diving trip for medical reasons. Will TripMate cover his costs?

November 9, 2025July 4, 2022 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter

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