Case dismissed? TSA ruined my diabetic insulin

The TSA’s mission is to protect America’s transportation systems and to ensure freedom of movement for people and commerce. So you’d think it would be concerned if, in the process of doing its job, it endangered the lives of one of its own citizens.

Then again, maybe not.

Virjean Svoboda says her medical insulin was damaged when she checked in for a flight in Phoenix on March 9. I’ll let her explain.

Here’s the letter she sent directly to TSA administrator John Pistole.
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