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Elliott Report

Elliott Report

  • Home
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INSECTS

Mary Brewer's vacation rental in Branson, Mo., is a mess, filled with bugs and dog urine. Why can't she get a refund for her vacation rental nightmare?

Bugs and dog urine in my vacation rental. I want a refund!

February 7, 2025January 29, 2025 by Christopher Elliott

Mary Brewer’s vacation rental in Branson, Mo., is a mess, filled with bugs and dog urine. Can she get a refund for her bad vacation rental?

Categories The Travel Troubleshooter
What should you do if you have ants in your rental? Here's how one customer handled it.

Help! My Hertz car rental is infested with ants — and now they’re charging me extra

January 2, 2025November 11, 2024 by Christopher Elliott

There’s a rule in the Travel Bible that your rental car must be insect-free. But the folks at the Hertz location in Palo Alto, Calif., forgot to study their scripture on the day Miguel Lopez came to town. And they handed him the keys to a car infested by ants.

Categories Advocacy
Patricia Sweeney says she suffered multiple insect bites on a recent Delta Air Lines flight from Atlanta to New York.

Bitten by bugs on my Delta Air Lines flight to New York

April 16, 2025December 13, 2011 by Christopher Elliott

Patricia Sweeney says she suffered multiple bug bites on a recent Delta Air Lines flight from Atlanta to New York. “The bites were most likely bed bugs or fleas,” she says. “I had a severe reaction to them and developed an infection.”

Categories Commentary

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