INFESTATION Archives

What should you do if you have ants in your rental? Here's how one customer handled it.

Help! My Hertz car rental is infested with ants — and now they’re charging me extra

January 2, 2025November 11, 2024 by Christopher Elliott

There’s a rule in the Travel Bible that your rental car must be insect-free. But the folks at the Hertz location in Palo Alto, Calif., forgot to study their scripture on the day Miguel Lopez came to town. And they handed him the keys to a car infested by ants.

Dustin Baltis encountered a roach infestation during his Airbnb stay in Austin, leading to a complex situation with the host and Airbnb. Despite initial challenges, the issue of whether Airbnb's AirCover would cover such incidents and the subsequent negotiation for a fair resolution became key elements of his experience.

What to do if you find roaches in your Airbnb rental

January 10, 2024January 8, 2024 by Christopher Elliott

Dustin Baltis thought he knew what to do when he found a roach in his Airbnb rental in Austin. He called the owner and contacted Airbnb — and finally vacated the property.

Rachel Meredith’s account of her honeymoon reads like a script from a National Lampoon's Vacation movie -- minus the funny, but with bugs.

Vampire bugs ruined my honeymoon

August 31, 2024June 5, 2012 by Christopher Elliott

Rachel Meredith’s account of her honeymoon reads like a script from a National Lampoon’s Vacation movie — minus the funny.

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