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Elliott Report

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ILLNESS

His story starts with the death of his wife’s father last summer, only two months after Price’s mother-in-law had passed away.

Southwest Airlines responds to needy passenger with compassion – why won’t US Airways?

January 22, 2024May 1, 2012 by Christopher Elliott

When you’re in my line of work, you hear your share of sob stories. Few are as tragic as Charley Price’s, and few have as frustrating an outcome.

Categories Commentary
We recently returned from vacation at Barcelo Puerto Vallarta, Mexico. While we were there, many guests were afflicted by a serious illness.

Sick in Puerto Vallarta — does my hotel owe me anything?

January 20, 2024August 12, 2011 by Christopher Elliott

Daniel Vosburgh is afflicted by a mysterious illness while he’s in Mexico. His hotel isn’t answering his complaints, but he thinks he’s entitled to either a refund or credit. Is he?

Categories The Travel Troubleshooter

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