After banned flights, Turkish Airlines ignores customer

The Federal Aviation Administration briefly banned flights to Turkey in July after a failed military coup. That’s a fact. Read more “After banned flights, Turkish Airlines ignores customer”

Florida Blue ignored my claim — could you get them to answer me?

Alan Wolfson’s claim for post-operative equipment hasn’t been processed for almost a year. What does he have to do to get Florida Blue’s attention? Read more “Florida Blue ignored my claim — could you get them to answer me?”

I emailed. I called. I Facebooked. I Tweeted. And my AirAsia refund is still missing!

With all the available ways to connect with a company today, you would think that at least one of them would work. But that wasn’t the case for Richard Elkins. AirAsia kept his money for more than nine months after promising him a refund. Read more “I emailed. I called. I Facebooked. I Tweeted. And my AirAsia refund is still missing!”

I dare you to ignore this story

It takes a lot to push the “E” hotkey, which sends an email into the archives, where it will languish forever, unanswered. It really does. Read more “I dare you to ignore this story”

TripAdvisor hates gag clauses except the ones it imposes

TripAdvisor doesn’t want us to write about Morna McNulty.
Read more “TripAdvisor hates gag clauses except the ones it imposes”