If you were less than impressed with your last vacation, you’re in good company. Say “hello” to Colette Blanchette, who recently traveled to Cuba for what was supposed to be a relaxing tropical getaway.
When Qatar Airways oversold Anto Nirmal’s recent flight from Trivandrum, India, to Doha, he volunteered to surrender his seat and take the next scheduled flight. In exchange, Qatar Airways offered him a voucher, which he could use for a future trip.
This overbooking-bumping tango takes place every day around the world. The U.S. Department of Transportation reports 538,911 passengers offered to give up their seats in exchange for an extra ticket in 2011, the last year for which numbers are available.