Tag: HUSA CAYO

Any hope of saving a “vacation from hell” to Cuba?

By Christopher Elliott |

Menna/Shutterstock
Menna/Shutterstock
If you were less than impressed with your last vacation, you’re in good company. Say “hello” to Colette Blanchette, who recently traveled to Cuba for what was supposed to be a relaxing tropical getaway.

It was February, and she and her husband were looking forward to escaping the cold Toronto winter. They’d booked a week at the Husa Cayo Santa Maria through Transat Canada. The trip was booked through her sister-in-law, who is a travel agent.
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I gave up my airline seat — now my company wants the voucher

By Christopher Elliott |

Pavel L Photo and Video / Shutterstock.com
Pavel L Photo and Video / Shutterstock.com
When Qatar Airways oversold Anto Nirmal’s recent flight from Trivandrum, India, to Doha, he volunteered to surrender his seat and take the next scheduled flight. In exchange, Qatar Airways offered him a voucher, which he could use for a future trip.

This overbooking-bumping tango takes place every day around the world. The U.S. Department of Transportation reports 538,911 passengers offered to give up their seats in exchange for an extra ticket in 2011, the last year for which numbers are available.

But what happened next isn’t so common.
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