In the aftermath of Hurricane Irma, Sandra Parker decides to cancel her flight to Florida on Spirit Airlines. She knows her $80 flights aren’t refundable. But what about the $160 prepaid baggage fees? “I canceled my Spirit Airlines flight. Can I get a refund for my prepaid baggage?”
David Christophe books an Airbnb rental in St Thomas. But then Hurricanes Irma and Maria devastate the island. So why won’t Airbnb or the owner agree to cancel and refund his money? “Why won’t Airbnb refund my rental in St. Thomas?”
Days before Hurricane Irma hits Florida, a representative of Economy Bookings informs Stephen Sherman that he can cancel his Palm Beach-area Thrifty car rental with no penalty. So why is the company still holding on to his money two months later? “Hertz allowed me to cancel, but can Economy Bookings keep my money?”
When Gary Molinaro and his friends booked a vacation home on the coast of South Carolina, they weren’t anticipating any problems. But then Hurricane Irma started churning toward the mainland and the group decided to cancel. This must be a valid reason for a refund. Right? “I couldn’t get to my vacation rental during the hurricane. I want a refund”
Harvey. Irma. Maria.
In a hyperactive hurricane season, the mere mention of these storms evokes fear, dread — and regret. “Scam alert! In this hyperactive hurricane season, the worst may not be over”