HP Archives

The touchscreen on Satoaki Omori's new HP Envy laptop doesn't work, and the computer has been discontinued. Can he get a full refund -- or a replacement?

Help! My HP Envy doesn’t work. Can I get a replacement or a refund?

November 8, 2024February 9, 2024 by Christopher Elliott

The touchscreen on Satoaki Omori’s new HP Envy laptop doesn’t work, and the computer has been discontinued. Can he get a full refund — or a replacement?

Luke Szulczewski's aging HP laptop has the world's worst battery. The company will replace it in four to six weeks.

I’m envious of those other laptop batteries – why won’t HP help me?

February 10, 2024April 2, 2015 by Christopher Elliott

Luke Szulczewski’s aging HP laptop has the world’s worst battery. The company will replace it in four to six weeks.

Lisa Bernstein's HP printer cartridge doesn't work, neither do the company's phones. How can she get HP to honor its warranty?

I’m done playing phone games with HP

January 23, 2024September 26, 2013 by Christopher Elliott

Lisa Bernstein’s HP printer cartridge doesn’t work — and apparently, neither do the company’s phones. How can she get HP to honor its warranty?

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