I fainted at the airport, and then I lost my vacation

When Beth Langston faints at the airport and is taken to the hospital, her nonrefundable trip to London is the first casualty. Is her refund DOA? Read more “I fainted at the airport, and then I lost my vacation”

Will Allianz pay claim after mom in hospice care takes a turn for the worse?

Mary Rosenthal’s mother has been in “slow decline” for years. But when there was a period in which her health seemed to be stabilizing, Rosenthal thought she could get away for a vacation. Read more “Will Allianz pay claim after mom in hospice care takes a turn for the worse?”

“How can they leave you stranded in a foreign country like that?”

Debi Garlick’s Panama Canal cruise from San Diego to Miami on the Celebrity Infinity seemed to last forever. That’s because the cruise line showed her the cabin door halfway through the cruise, while they were docked in Cabo San Lucas.
Read more ““How can they leave you stranded in a foreign country like that?””

Caught between a hospital and the Veterans Administration

Michael Tate’s wife found her husband lying on the bathroom floor, barely conscious and delirious with fever, babbling incoherently. She packed up her newborn baby and managed to get him to the emergency room. Tate was admitted to Deaconess Hospital in Oklahoma City with a fever of 104.
Read more “Caught between a hospital and the Veterans Administration”

Help! Our weekend in Miami turned into a visit to the ER — can we get a refund?

It was supposed to be a weekend of fun in the sun at the Chesterfield Hotels and Suites, one of Miami’s famous Art Deco hotels.

But for Jeff Premet and his fiancé, Diane, there was no sun — and no fun.

Diane was rushed to the emergency room just before their vacation. Now the hotel is pocketing $578 of their money and Premet needs our help recovering it.
Read more “Help! Our weekend in Miami turned into a visit to the ER — can we get a refund?”

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