For travelers, chatbots and AI can’t quite take you there

Ask any technology expert about the future of artificial intelligence (AI) in travel and they’ll breathlessly tell you we’re on the verge of a revolution. Read more “For travelers, chatbots and AI can’t quite take you there”

New artificial intelligence promises to make travel a little smarter. Does it?

The Terminator wants to be your next travel agent. Read more “New artificial intelligence promises to make travel a little smarter. Does it?”

Someone called and canceled this traveler’s flight — from her phone

Nina McGouldrick claims she never called to cancel her flight. But the phone records suggest she did. Read more “Someone called and canceled this traveler’s flight — from her phone”