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HOME DEPOT

Donette Plaisance's GE microwave was plagued with problems, including stopping mid-cycle and running without heating or lights. After numerous frustrating service calls and weeks of waiting, she sought a refund for the $1,528 spent. Ultimately, persistence and contacting GE led to a replacement, hopefully free from the microwave curse.

My GE microwave never worked. What can I do?

January 17, 2024October 4, 2023 by Christopher Elliott

Donette Plaisance’s GE microwave oven is cursed. Sometimes it stops mid-cycle. Sometimes it continues to run, but without any lights or heating. Can she return it?

Categories Problem Solved
Keith Cantrell's new refrigerator is making a loud buzzing sound. GE can't fix it, and Home Depot won't let him return it. What should he do?

His refrigerator won’t stop buzzing. Will Home Depot take it back?

January 19, 2024July 12, 2023 by Christopher Elliott

Keith Cantrell’s new refrigerator is making a loud buzzing sound. GE can’t fix it, and Home Depot won’t let him return it. What should he do?

Categories Featured, Problem Solved
It's been four months since Brigitte Yvon bought her garage shelving along with installation from Home Depot. But no one has installed it yet. Can she get a refund?

Home Depot can’t install my garage shelving. Can I get a refund?

January 19, 2024March 20, 2023 by Christopher Elliott

It’s been four months since Brigitte Yvon bought her garage shelving along with installation from Home Depot. But no one has installed it yet. Can she get a refund?

Categories Problem Solved
What happened to Stefanie Rogers' Christmas tree? And why won't Home Depot refund her for the plastic Tannenbaum she never received?

I ordered a Christmas tree from Home Depot but it never arrived

January 19, 2024December 25, 2022 by Christopher Elliott

What happened to Stefanie Rogers’ Christmas tree? And why won’t Home Depot refund her for the plastic Tannenbaum she never received?

Categories Problem Solved
Home Depot kitchen with cabinets that are peeling.

My kitchen cabinets are peeling! Can Home Depot customer service help?

January 19, 2024November 14, 2022 by Christopher Elliott

Joslin Leasca’s kitchen cabinets are peeling, and she wants Home Depot customer service to refund the $17,822 she paid for them.

Categories Advocacy
The wrong carpet for stairs

Home Depot installed the wrong carpet on my stairs. How do I get a refund?

January 31, 2024February 8, 2018 by Christopher Elliott

After Home Depot installs the wrong carpet on Monica Krupinski’s stairs, she asks for a refund or a fix. But is she entitled to either? And if so, how does she get it?

Categories Problem Solved
Kitchen countertops

Oh no! Home Depot’s design countertops don’t fit my kitchen

December 16, 2023April 27, 2017 by Christopher Elliott

John Osman’s custom countertops from Home Depot don’t fit his kitchen. The company won’t fix it. What now?

Categories Problem Solved

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