Home Depot installed the wrong carpet on my stairs. How do I get a refund?

After Home Depot installs the wrong carpet on Monica Krupinski’s stairs, she asks for a refund or a fix. But is she entitled to either? And if so, how does she get it? Read more “Home Depot installed the wrong carpet on my stairs. How do I get a refund?”

Home Depot called me “extremely offensive” epithet — where’s my apology?

The first thing Azam Syed wanted me to know is that his name is Azam — not “fgt” or “faggot,” which he claims Home Depot called him in writing. Read more “Home Depot called me “extremely offensive” epithet — where’s my apology?”

Oh no! Home Depot’s design countertops don’t fit my kitchen

John Osman’s custom countertops from Home Depot don’t fit his kitchen. The company won’t fix it. What now? Read more “Oh no! Home Depot’s design countertops don’t fit my kitchen”

Home Depot keeps cooking

William Leeper hauled his new $404 GE kitchen range home himself from the local Home Depot only to find some of the external metal damaged right out of the box.

Returning or exchanging the range was no trivial task, even if Home Depot took responsibility. How would he be compensated for the aggravation and time?

Before Leeper could consider the answer, Home Depot made it right — and then some.

Leeper has a knack for happy endings when things go awry with a new product purchase, and was the subject of a similar previous story about Kiwi polish.
Read more “Home Depot keeps cooking”

Home Depot does the right thing all by itself

I couldn’t see my way. The darkness was closing in, as was the heat. The situation was getting dire, and I knew I had to do something.

That’s when my wife told me it was time to get new lights for the garage.
Read more “Home Depot does the right thing all by itself”

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