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Elliott Report

Elliott Report

  • Home
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HELP

Glenn Roberts gets a surprise bill for $1,357 two months after he returns his car to National. What is it for -- and why can't he get the car rental company to refund it?

How to dispute a $1,357 charge from National and get your money back

April 26, 2025April 23, 2025 by Christopher Elliott

Glenn Roberts gets a surprise bill for $1,357 two months after he returns his car to National. What is it for — and why can’t he get the car rental company to refund it?

Categories The Travel Troubleshooter
Tom Mason gets locked out of his vacation rental in Italy. Why is Booking.com ignoring his requests for help?

Locked out of my rental in Italy. Why won’t Booking.com help me?

April 26, 2025March 26, 2025 by Christopher Elliott

Tom Mason gets locked out of his vacation rental in Italy. Why is Booking.com ignoring his requests for help?

Categories The Travel Troubleshooter
Rich Hunt's new GE wall oven doesn't fit in his kitchen. Why won't GE honor its GE Fit Guarantee?

Why won’t GE honor its GE Fit Guarantee? My oven doesn’t fit!

March 25, 2025March 14, 2025 by Christopher Elliott

Rich Hunt’s new GE wall oven doesn’t fit in his kitchen. Why won’t GE honor its GE Fit Guarantee?

Categories Problem Solved
David Ponzevic must pay $80 to check his bags on an American Airlines flight -- even though his bags are supposed to be "free." Can he get a refund?

Help! American Airlines charged me $80 for my “free” checked bag

May 1, 2025March 5, 2025 by Christopher Elliott

David Ponzevic must pay $80 to check his bags on an American Airlines flight — even though his bags are supposed to be “free.” Can he get a refund?

Categories The Travel Troubleshooter
Say the word "free," and it's enough to make even the most experienced travelers lose their marbles. But free is one of the worst scams.

How do you avoid the world’s most dangerous travel scam? Don’t fall for something “free”

February 27, 2025February 16, 2025 by Christopher Elliott

Say the word “free,” and it’s enough to make even the most experienced travelers lose their marbles. 

Categories On Travel
Brenda Franzman can't get a full refund for the furniture she returned to Sam's Club. How can she get the company's attention?

Why won’t Sam’s Club refund $481 for my furniture? It promised! 

March 17, 2025February 14, 2025 by Christopher Elliott

… Read more

Categories Problem Solved
From travel insurance to cybersecurity, here are the most dangerous assumptions travelers are making this year.

These are the most dangerous assumptions travelers are making in 2025

June 16, 2025February 8, 2025 by Christopher Elliott

From travel insurance to cybersecurity, here are the most dangerous assumptions travelers are making this year.

Categories Safe Travels
When Margarita Medina buys a SIM card from Boost Mobile from Target, it doesn't work on her phone. Now she wants her $50 back. Can she get it?

My Boost Mobile card doesn’t work! Can I get a refund from Target?

February 19, 2025February 7, 2025 by Christopher Elliott

When Margarita Medina buys a SIM card from Boost Mobile from Target, it doesn’t work on her phone. Now she wants her $50 back. Can she get it?

Categories Problem Solved
Michelle Hughes just spent $677 to have a Sears technician repair her GE refrigerator. It doesn't work. Does she still have to pay for the repair?

They can’t repair my Sears refrigerator. Do I still have to pay $677?

February 19, 2025January 31, 2025 by Christopher Elliott

Michelle Hughes just spent $677 to have a Sears technician repair her GE refrigerator. It doesn’t work. Does she still have to pay for the repair?

Categories Problem Solved
Travelers beware: Cybercrime is the top safety threat in 2025

Travelers beware: Cybercrime is the top safety threat in 2025

February 27, 2025January 25, 2025 by Christopher Elliott

Forget pickpockets and lost luggage. The biggest threat to your next vacation might be lurking online. Cybercrime is the top threat of 2025, say experts.

Categories Safe Travels
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