How to dispute a $1,357 charge from National and get your money back
Glenn Roberts gets a surprise bill for $1,357 two months after he returns his car to National. What is it for — and why can’t he get the car rental company to refund it?
HELP
Locked out of my rental in Italy. Why won’t Booking.com help me?
Tom Mason gets locked out of his vacation rental in Italy. Why is Booking.com ignoring his requests for help?
Why won’t GE honor its GE Fit Guarantee? My oven doesn’t fit!
Rich Hunt’s new GE wall oven doesn’t fit in his kitchen. Why won’t GE honor its GE Fit Guarantee?
Help! American Airlines charged me $80 for my “free” checked bag
David Ponzevic must pay $80 to check his bags on an American Airlines flight — even though his bags are supposed to be “free.” Can he get a refund?
How do you avoid the world’s most dangerous travel scam? Don’t fall for something “free”
Say the word “free,” and it’s enough to make even the most experienced travelers lose their marbles.
These are the most dangerous assumptions travelers are making in 2025
From travel insurance to cybersecurity, here are the most dangerous assumptions travelers are making this year.
My Boost Mobile card doesn’t work! Can I get a refund from Target?
When Margarita Medina buys a SIM card from Boost Mobile from Target, it doesn’t work on her phone. Now she wants her $50 back. Can she get it?
They can’t repair my Sears refrigerator. Do I still have to pay $677?
Michelle Hughes just spent $677 to have a Sears technician repair her GE refrigerator. It doesn’t work. Does she still have to pay for the repair?
Travelers beware: Cybercrime is the top safety threat in 2025
Forget pickpockets and lost luggage. The biggest threat to your next vacation might be lurking online. Cybercrime is the top threat of 2025, say experts.