Hotel gives guests silent treatment after stay from hell

Susan Rosenthal and her sister booked a specific hotel room for their upcoming visit to Miami — one that she had stayed in before. To her surprise, she and her sister found themselves booked in a different room that had many problems. And the hotel refuses to help them out. Read more “Hotel gives guests silent treatment after stay from hell”

The ‘luxury’ Internet rental from hell

Pena De Sola and her husband frequently travel to Spain from the United States, often renting apartments for their trips. On this particular trip, they rented from Mar Blau Apartments in Gandia, a coastal town in Eastern Spain on the Mediterranean.

Sounds lovely, right?
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Oh no! I bought the laptop from hell at Best Buy

Question: I bought an Asus laptop computer from Best Buy recently. Soon after I began using it, the PC started shutting down randomly.
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“This mistake may in fact cost you millions”

I was surprised by some of the comments about Dell after one reader’s complaint that the company forced her to pay extra to talk with an American call center. Maybe I shouldn’t have been.

Now along comes the story of one customer who spent so much time on “hold” with said call center that he’s ready to give up on Dell once and for all. And this time, it could cost the PC manufacturer more than the loss of a single customer. This one claims to command a budget of millions of dollars in IT spending.
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Honeymoon in hell: “I wanted to leave and go home”

Jessica Kase describes her stay at Sandals Grande St. Lucian as a “honeymoon from hell” and she wants the all-inclusive hotel chain to make it up to her. But has it done enough for her already? And how do you make up for a honeymoon in which you spend “three days in my room sobbing because what was supposed to be an amazing vacation and honeymoon was completely ruined”?

Kase and her husband booked a week at the resort and another week at a Sandals property in Antigua, despite some misgivings. The online ratings were mixed, but another couple they knew had recommended the hotels.

“I should have been smarter than that,” she says. “It was the worst vacation of my life.”
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