How to commit acts of consumer advocacy during a season of hate

By now, it’s obvious to everyone except maybe the presidential candidates themselves that this is the most hate-filled political campaign in the history of American political campaigns. Read more “How to commit acts of consumer advocacy during a season of hate”

Hate your cable company? Read this.

Hate Comcast? Time-Warner Cable? Cox? Me too — been there, done them all. Read more “Hate your cable company? Read this.”

About the Author
Lover of all things travel and hospitality, both from a personal and professional standpoint. A PR pro by day, I've represented a wide variety of clients in the travel industry since 2008. Sharing my passion for and knowledge of travel makes me happy. Cornell University graduate. Follow me on Twitter @HeatherLori7.
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Why does everyone hate the TSA?

The story had a familiar ring to it. It involved a group of soldiers returning home from Afghanistan. They were carrying weapons, including rifles, pistols and at least one M-240B machine gun.
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Ridiculous or not: Do flight attendants really hate us?

When, exactly, did flight attendants stop caring about us?

I ask for two reasons: First, because of the luscious new trailers for the upcoming TV show Pan Am (see clip, above), which depicts svelte young stewardesses – yes, that’s what they were called back then – serving passengers.

Hard to swallow, that one. But yes, they served passengers back in the day.

And second, because of the preponderance of horror stories from readers like you that suggest things have gone too far in the other direction. That far from the “coffee, tea, or me?” stereotypes of pre-deregulation air travel, modern-day flight attendants employers actually hate us.
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Business bans TSA agents – will more follow?

KC McLawson works for a cafe near Seattle-Tacoma International Airport, and since the body-scan and patdown controversy last November, she says her boss has taken extraordinary measures to ensure the TSA knows of his displeasure.

“We have posted signs on our doors basically saying that they aren’t allowed to come into our business,” she says. “We have the right to refuse service to anyone.”

Banning TSA from a restaurant. Seems a little harsh, doesn’t it? (Here’s an update on the story.)

McLawson (an apparent pseudonym) explains:

My boss flies quite a bit and he has an amazing ability to remember faces. If he sees a TSA agent come in we turn our backs and completely ignore them, and tell them to leave.

Their kind aren’t welcomed in our establishment.

A large majority of our customers — over 90 percent — agree with our stance and stand by our decision.

We even have the police on our side and they have helped us escort TSA agents out of our cafe. Until TSA agents start treating us with the respect and dignity that we deserve, then things will change for them in the private sector.

I wondered if putting TSA on the no-visit list was somewhat extreme. I mean, what have they done to deserve this? And then I reviewed the week’s troubling news.
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