Which time zone counts for this Amtrak cancellation deadline?

Sonia Thacher books a trip to the Grand Canyon with Amtrak Vacations and wisely includes trip insurance with her purchase. When she falls ill and is hospitalized, her mom cancels the trip before noon on the day the policy requires in order to qualify for a full refund. So why is she being told she missed the deadline? Read more “Which time zone counts for this Amtrak cancellation deadline?”

Was this Grand Canyon vacation rental a grand scam?

Hey, where did my deposit go?
The rental cabin in Williams, Ariz., she found through VRBO.com had three bedrooms — the perfect size for her family. So last year, Trudi Wood sent the owner a $839 check for a deposit.
Read more “Was this Grand Canyon vacation rental a grand scam?”