GENUINE

When Peter McKone’s computer upgrade goes sideways, he can’t find the help he needs. Now what?
Read more “Why is my Windows copy ‘not genuine’?”

If you’re stuck in an uncomfortable airline seat or have to pay an exorbitant resort fee for a hotel stay,…

Christopher Anderson believes he might just have discovered the worst travel agent ever -- one who lacks even basic geography…

Are you thinking of getting rid of your loyalty program? If so, you might relate to John Franklin’s story. Actually,…

Who are the most terrible airline passengers? Hint: It's not babies. What's the worst behavior you've seen on a plane?…

Isla Hale-Burgess' son Jack is an "active" 18-month-old, so when she booked a flight from Seattle to London to attend…

What if you snagged an international business class upgrade for just $400, but later found out that figure was a…

What’s the weirdest thing you’ve ever seen a passenger do on a flight? If you said, “Change into pajamas midflight,”…

Jeri Lynn Wentz says the "fashionable" clothes she recently bought on Facebook were a giant disappointment. And when she tried…

Would you rely on a stranger's advice about the required ID you need to board your next cruise? Salvatore Friscia…

The vacation rental took a nice picture. There was a white picket fence, a spacious living room with modern furniture,…

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Hi, Does anyone have a contact for www.homeexchange.com ? Having issues with them, as they are trying to backdate policies.

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