Carol Weiss’s frequent flier miles “never expire.” Except that they just did. Can our advocacy team save them? Read more “Relax, your miles don’t expire? Yeah, right, American Airlines”
Tag: FLIER MILES
Hey United, where are my 180,000 frequent flier miles?
Although we almost never get involved in loyalty program cases, Nancy Taylor’s was an exception. And even though we tried to help, our advocacy team came up empty-handed. Read more “Hey United, where are my 180,000 frequent flier miles?”