Patrick Novak rented a car for a week from Budget at its Edmonton airport facility in Alberta, Canada. During the rental period, between Jasper National Park and Banff, the car got a flat. Novak changed the tire and installed the emergency spare.
Novak’s case raises a question that may come up the next time you rent a car: What are your responsibilities for the repair of a car?
And there’s a question for us, too: Should we try to help him? Read more “A flat tire and a surprise fee with Budget — can you guys fix this?”
