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FINANCIAL LOSS

His cruise credit is lost at sea.

I canceled my cruise, but my $19,148 credit card claim is lost at sea

August 8, 2024February 14, 2024 by Christopher Elliott

Brent Feinberg and his wife cancel their cruise after a medical emergency. Why won’t their credit card cover their $19,148 loss?

Categories The Travel Troubleshooter
When Patricia Peticolas received an urgent call from Chase Bank warning her that someone had stolen her identity on Zelle, she wanted to do everything she could to help. 

Chase said her identity had been stolen, but it was a Zelle callback scam

January 21, 2025August 10, 2023 by Christopher Elliott

When Patricia Peticolas received an urgent call from Chase Bank warning her that someone had stolen her identity on Zelle, she wanted to do everything she could to help. 

Categories Advocacy, Featured
Gerry Bauer had high hopes for an easy refund process with Vrbo, but will he be left empty-handed for his canceled vacation home reservation?

He tried to cancel a reservation and receive a refund. Vrbo charged him $31,995 instead

January 19, 2024March 5, 2023 by Christopher Elliott

Can a Vrbo take $31,995 from your bank account and leave you with nothing? It happened to Gerry Bauer. Here’s how to make sure it doesn’t happen to you.

Categories Advocacy
Priscilla's dream trip to Sedona turned into a nightmare when Southwest canceled her flight. But that was just the beginning. Marriott then took $1,745 of her vacation club points without explanation. What will happen next?

They canceled my flight. Can I get a refund for my Marriott Vacation Club Points?

January 19, 2024February 26, 2023 by Christopher Elliott

After Southwest canceled her flight, Marriott took $1,745 worth of Marriott Vacation Club points without explanation. Can they do that?

Categories Advocacy
The content discusses the issue of a long-delayed cruise refund for a Greek Islands cruise booked with Vantage Travel. Despite agreement for the refund, it has taken almost three years due to the pandemic causing widespread delays in the travel industry. The article explores the reasons behind the wait and whether it is possible to expedite the process.

He paid Vantage $18,536. Why is it taking so long to get a cruise refund?

January 19, 2024February 9, 2023 by Christopher Elliott

The pandemic created massive refund delays that are still affecting passengers today. So why are cruise refunds dragging on? And can you make them go faster?

Categories Advocacy

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