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Elliott Report

Elliott Report

  • Home
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FINANCIAL DISPUTE

Loyal Target shopper's debit card mysteriously closed without explanation. See how she fought to get her card back and the 5% discount restored.

Target closed my card without warning! Get it back!

September 5, 2025 by Christopher Elliott

Why is Martha Norrick’s Target Circle debit card closed? Target has given her several reasons, but it’s doing nothing to help her get her card back.

Categories Problem Solved
Frontier Airlines charged a passenger twice for the same checked bags and then refused a cash refund, offering only expiring credit.

Frontier Airlines overcharged me $220 for luggage! Can you help me get it back?

October 14, 2025August 20, 2025 by Christopher Elliott

Allison Sanders prepays for her checked luggage on a Frontier Airlines flight from Denver to Orlando. But the airline charges her for her bags twice. Now it won’t refund her for the second charge. Can she get her second charge back?

Categories The Travel Troubleshooter
Turo renter gets hit with a $500 bill for cracked paint she believes was already there. See how she challenged Turo's damage claim.

Help! Turo is charging me $500 for cracked paint on my rental car

August 14, 2025August 13, 2025 by Christopher Elliott

Latisha Thompson rents a car through Turo and is charged $500 for a paint job that she says was defective to begin with. Can she get a refund?

Categories The Travel Troubleshooter
Rental car company Sixt promised to reimburse customer for damaged tires but hasn't paid. See how persistence and escalation finally got the refund.

Sixt promised to reimburse me $385 for these tires. Where’s the money?

July 25, 2025July 23, 2025 by Christopher Elliott

When Ray Cook damages two tires on his Sixt rental car, the company promises to cover the expense of replacing them. But months later, he’s still waiting for his money.

Categories The Travel Troubleshooter
Booking.com cancels rental, then sends refund to an unknown credit card. Learn steps to take when your travel refund goes astray and how to get it back.

Help! Booking.com transferred my refund to someone else’s credit card

September 3, 2025July 2, 2025 by Christopher Elliott

When Booking.com refunds Elaine Treacy for a canceled vacation rental, it transfers her money to someone else’s credit card. How can she get her money back?

Categories The Travel Troubleshooter
Caught in a financial tug-of-war, Alejandro Soler faced a daunting challenge retrieving his $286 refund from PayPal and Chase. His money, seemingly lost in a maze of corporate bureaucracy, became a symbol of the struggle consumers face when large corporations mishandle transactions. This narrative underscores the complexities and frustrations in recovering misplaced funds.

PayPal and Chase missing refund problem: “My money is nowhere to be found”

October 27, 2025January 29, 2024 by Christopher Elliott

If you’ve ever had to go toe to toe with a big company over a missing refund, then you’ll relate to Alejandro Soler’s recent problem with PayPal and Chase.

Categories Advocacy
Mary Anne Morgan wants a Booking.com refund after the online agency charges her twice. Why won't the company help her?

Billed twice for my hotel room. Where’s my Booking.com refund?

April 26, 2025September 4, 2023 by Christopher Elliott

When Mary Anne Morgan stays at a boutique hotel, her online travel agency charges her twice. Can she get one of the payments back, or does Booking.com get to keep it?

Categories The Travel Troubleshooter

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