When people say you learn more from your failures than your successes, William Seavey is the first to agree. “How failure can make you a better customer”
You’ve seen a lot of it on this site lately. The last few posts have been “Case Dismissed!” stories where we had no choice but to write them off.
No one likes to fail. You don’t — and I definitely don’t. “What can failure teach you about advocacy?”
Diana Ospina calls me every day.
“Her credit card didn’t run. Whose fault is that?”
Josh Weaver’s activation code for his Microsoft product no longer works. Why can’t he get it reactivated?
“I’m no pirate, so why is Microsoft treating me like one?”
Dan Gallagher’s Bryant air conditioning unit doesn’t work right. Who is responsible for fixing it?
““Multiple, invasive” repairs on my air conditioning unit – can you help?”