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Elliott Report

Elliott Report

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EXECUTIVE CONTACTS

In the thrilling tale of Julie Brown's Costa Rica tour, Overseas Adventure Travel cancels her pretrip excursion, leaving her to face unexpected costs. A hidden truth emerges as she seeks answers and battles for fairness, uncovering surprising twists along the way. Will justice prevail, or will she be left to bear the burden alone? Find out in this captivating journey of travel, challenges, and resilience.

Should Overseas Adventure Travel cover my airfare for a canceled pretrip excursion?

August 20, 2023July 31, 2023 by Christopher Elliott

Overseas Adventure Travel cancels Julie Brown’s pretrip excursion on her Costa Rica tour. But who will pay for her new airline ticket? The company says she’s responsible, but is she?

Categories The Travel Troubleshooter

My Allstate Rewards gift card didn’t work on my Princess cruise

May 11, 2023May 9, 2023 by Christopher Elliott

David Marsh encountered a frustrating problem while on his Princess Cruise – his Allstate Rewards gift card, worth $1,800, didn’t work. Both the cruise line and Allstate Rewards blamed each other for the issue, leaving David stranded in the middle.

Categories Featured, The Travel Troubleshooter
When Joshua Rome cancels his dishwasher order from Sears, he hopes for a full refund. But the company wants to issue a partial credit. Can it do that?

He canceled his dishwasher order, but Sears kept his money

July 5, 2023February 20, 2023 by Christopher Elliott

When Joshua Rome cancels his dishwasher order from Sears, he hopes for a full refund. But the company wants to issue a partial credit. Can it do that?

Categories Problem Solved
They’ve helped create federal agencies that make air travel safer. And they’ve brought competition and transparency to the skies.

You’ve never heard of these people, but they’ve changed the way you fly

August 13, 2023July 17, 2017 by Christopher Elliott

Their advocacy results in big, embarrassing airline fines. They’ve helped create federal agencies that make air travel safer. And they’ve brought competition and transparency to the skies.

Categories Commentary

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