You don’t have to fly frequently to know the airline industry has some of the most ridiculous rules in the travel business. But if you fly enough, you may not have to follow all of them.
For example: Most passengers are herded through boarding areas in large, disorganized groups. Unless you’re an elite-level frequent flier; then you skip through a “breezeway” or over a red carpet, away from the long line, directly to your preferred seat. Frequent fliers also get to shortcut the lengthy security line at some airports, and they don’t have to pay many checked luggage fees and other surcharges. Read more “Ridiculous or not? Airline rules were meant to be broken (by elites)”
I’m frequently accused of using this site as a bully pulpit, which is, of course, completely true.
I leverage this little corner of cyberspace to advocate for travelers who don’t have the clout of an elite-level frequent flier or the power of a corporate travel department to support them when they’re on the road.
Still, there’s something to be learned from listening to the other side — the folks responsible for inventing the fees and silly rules you have to put up with, the ones whose elite status affords them god-like treatment, the people who, let’s face it, don’t see the world the same way we do. Read more “Your turn! The other side explains why we’re so wrong”
“I’m sorry your Silver Elite status on Northwest Airlines didn’t qualify you for a first-class upgrade on your recent flight from New York to Minneapolis,” Kevin Winge quips. “All of us, your fellow passengers, shared in the incredulity you expressed so vocally to the gate agent when informed that you would be flying coach.”
Winge is the executive director of Open Arms of Minnesota, a nonprofit organization that provides nutritious meals to people living with diseases, so he knows a thing or two about entitlement. And I think he’s succeeded in writing an open letter that could apply to every annoying airline passenger we’ve ever shared a plane with. Read more “Do-good passenger slams elite seatmate in open letter”
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